Understand our refund terms and purchase policies.
At Lyra, we aim to provide a reliable and high-quality service. This Refund Policy explains how refund requests are handled.
Refunds may only be considered for valid issues relating to your purchase. Each request is reviewed individually.
Due to the nature of digital products and services, completed purchases may not always be eligible for refunds once access has been provided.
If you believe you qualify for a refund, contact our support team with your order details and a description of the issue.
Approved refunds may take several business days to process depending on your payment provider.
Refund requests related to misuse, unauthorized sharing, or violations of our Terms of Service may be denied.
Lyra reserves the right to update this Refund Policy at any time. Changes will be reflected on this page.
If you have questions regarding a refund request, please contact our support team.